| The Voyager Spa
Limited Replacement Warranty DM Industries Ltd warrants the Voyager Spa to be free of
defects in material and workmanship from the periods indicated below from the date of
purchase.
Wall
Sections............................ 3 Years Warranty
Seats....................................... 3 Years Warranty
Vinyl Liner................................ 3 Years Warranty
Therapy Module........................ 1 Year Warranty
Cover...................................... 1 Year Warranty
Extent of Warranty:
This warranty extends only to the original purchaser of
the Voyager and terminates upon transfer of ownership. The warranty does not extend to
commercial, institutional or rental use or installation. The warranty applies only to
Voyagers installed within the United States. This warranty is an
"Over-the-Counter" replacement warranty. All freight charges are the
responsibility of the purchaser. All warranted repairs will be performed at no charge
during the warranty periods. Components requiring servicing under this warranty will be
repaired or replaced at DM Industries Ltd's sole discretion. Repair work done by DM
Industries Ltd or its Authorized Service Centers is guaranteed for 90 days or for the
remainder of the warranty period, which ever is longer.
Warranty Process:
All warranty inquiries should be addressed to DM Industries Ltd's Service
Center at toll free number (M-F, 8:30am to 5:00pm EST) or by Email at Voyager@dmindustries.com, Attn: Voyager Service
Center or in writing to 2320 NW 147 St., Miami FL 33054. An RGA (Return Good
Authorization) number will be issued and components requiring services shall be returned
to DM Industries Ltd. or its Authorized Service Center, freight prepaid.
Exclusions:
This warranty is void if DM Industries Ltd determines that the spa has been
subjected to any alterations or repairs by anyone other than an authorized service center,
or that the spa has been subjected to misuses, negligence, improper installations or
operations other than in accordance with the instructions in the owner's manual, including
but not limited to damage to components caused by improper pH balance or other improper
water chemistry maintenance, or by failure to maintain and clean the filtration systems,
damage to the components or the vinyl liner caused by operating the spa without water or
at the improper water level, filling or operating the spa with water at temperature below
40deg F or above 106deg F, using an extension cord, or allowing undissolved or
concentrated chemicals to lie on the vinyl surface, or leaving the spa empty in direct
sunlight.
Disclaimer:
Except as expressly provided, there shall be no other warranty or
obligation, expressed or implied, oral or statutory. No retailer or other person has the
authority to make any warranties or representations covering DM Industries Ltd or its
products. DM industries Ltd. and its representation shall not be liable for any injury,
loss, cost or other damage, including but not limited to, loss of use, incoveniece, cost
of removal of a permanent installation, or any other incidental or consequential costs,
expenses, or damages. Under no circumstances shall DM Industries Ltd. or any of its
representatives be held liable for injury to any persons or damage to property,
however arising. Some states do not allow exclusions or limitations of incidental or
consequential damages, so the aforementioned limitations or exclusions may not apply to
you. This warranty gives us specific legal rights, and you may also have other rights that
vary from state to state. All specifications are subject to change without notice.
DM
Industries Ltd.'s Service Center
Toll Free Nuber: (877) 240-9457 or (305) 908-8187
Email Address: voyager@dmindustries.com
, Attn: Voyager Service Center |
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